Course Director: Perry Gerard, MD, MBA, CPE, FACR, RPA
Overview
This symposium, led by the esteemed Perry Gerard, MD, will delve into the transformative power of empathy in the workplace. Dr. Gerard brings a wealth of experience from both healthcare and business leadership, offering a unique perspective on how empathy enhances relationships, fuels collaboration, and drives sustainable success. Attendees will leave inspired and equipped to integrate empathy into every aspect of their professional lives.
Agenda
8:30 AM – 9:00 AM | Registration & Morning Coffee
Begin the day by connecting with fellow attendees over coffee and light refreshments.
9:00 AM – 9:45 AM | Opening Keynote: “Empathy as a Strategic Business Advantage”
Speaker: Dr. Gerard will kick off the symposium with an inspiring talk about empathy as the foundation of effective leadership and organizational culture. Drawing on his extensive career, he will share powerful stories and actionable insights on how empathy drives business success.
10:00 AM – 10:45 AM | Panel Discussion: “Building Teams That Thrive: Empathy in Action”
Moderator: TBD. This engaging panel session will feature executives and team leaders discussing how empathy fosters inclusivity, enhances collaboration, and boosts morale. Dr. Gerard will guide the conversation, tying panelist insights into broader strategies for workplace transformation.
11:00 AM – 12:00 PM | Workshop: “Empathy-Building Skills for Leaders”
Led by seasoned facilitators, this hands-on session will teach participants how to develop emotional intelligence and active listening skills to improve team dynamics and customer relationships.
12:00 PM – 1:00 PM | Networking Lunch: “Empathy Success Stories”
During lunch, attendees will hear inspiring anecdotes from peers who’ve successfully implemented empathy in their professional roles.
1:15 PM – 2:15 PM | Breakout Sessions: Empathy for Business Growth
- “Empathy-Driven Leadership for Executives”
- “Customer Empathy and Loyalty”
- “Navigating Change with Empathy”
Dr. Gerard will join select breakout sessions to provide tailored insights and foster interactive discussions.
2:30 PM – 3:15 PM | Case Studies: “The Empathy Advantage in Business”
This session will showcase real-world examples from organizations that have successfully incorporated empathy into their culture and operations, leading to measurable improvements in both employee satisfaction and customer loyalty.
3:30 PM – 4:15 PM | Closing Session: “Empathy and the Future of Business Leadership”
This session will deliver an insightful closing address on how empathy will shape the next generation of leaders and create sustainable, people-centric organizations.
4:15 PM – 5:00 PM | Q&A and Closing Remarks
Participants will have the opportunity to engage directly with Dr. Gerard in a dynamic Q&A session, followed by his closing remarks summarizing key takeaways from the symposium.
5:00 PM – 6:00 PM | Networking Reception
End the day with a relaxing reception where attendees can share reflections and forge meaningful connections.
Objectives
- Equip professionals with practical tools to develop and implement empathy within their organizations.
- Highlight the tangible benefits of empathy for team performance, customer satisfaction, and business innovation.
- Inspire leaders to champion empathy as a core value, driving ethical practices and sustainable growth.
This symposium will not only highlight the importance of empathy in business but also provide actionable strategies to harness its full potential.
